Sorry, you need to enable JavaScript to visit this website.
Skip to main content

Safety tips

Your compliance ensures your safety

Stay Safe When Using Point of Sale Terminals:

  • Protect your PIN: Be aware of your surroundings and shield your PIN from view when entering it.
  • Verify the amount: check the amount displayed on the terminal screen to ensure that it matches the amount you expect to pay
  • Protect your card information: Never share your card details with anyone, including over the phone or email.
  • Check your receipts: Always check your receipts carefully to ensure that the amount charged matches the amount you authorized. If you notice any unauthorized charges, report them to your card issuer immediately.





Tips for Cardholders using ATMs:

  • Choose a secure location: Avoid using ATMs that are located in isolated or poorly lit areas.
  • Protect your PIN: When entering your PIN at an ATM, always shield the keypad with your hand or your body to prevent anyone from seeing it.
  • Hard to predict: Avoid using easily guessable passwords numbers such as your birthday or your phone number. Choose a PIN that is a combination of numbers and letters that is difficult to guess. 
  • Check for skimming devices: Before using an ATM, look for anything unusual, such as a card skimmer or a broken keypad.
  • Don't share your card or PIN: Never share your ATM card or PIN with anyone, not even family members or friends. Also, don't write your PIN down or keep it in your wallet with your card.
  • Be aware of your surroundings: When using an ATM, look out for anyone who seems to be suspicious or watching you. If you notice anything suspicious, cancel your transaction and leave the area.

Tips for Cardholders using e-Commerce:

  • Stick to reputable websites: It's best to stick to well-known and trusted websites when shopping online. Reputable websites are more likely to have security protocols.
  • Use secure websites: Ensure that the website has "https://" at the beginning of the URL and a padlock icon in the browser address bar.
  • Keep your devices secure: Make sure your devices have up-to-date security software installed.  
  • Use secure networks: Avoid online purchases when connected to public Wi-Fi networks, as public networks are often less secure and may expose your personal information to potential hackers.
  • Be mindful of giving out personal information: Avoid sharing unnecessary details that could be used for identity theft.
  • Create strong passwords: Use unique and strong passwords for your online shopping accounts. Avoid using easily guessable passwords or reusing passwords across multiple accounts.
  • Review the seller's reputation: check the seller's reputation and read customer reviews. This can help you determine if the seller is trustworthy and reliable.
  • Keep receipts and confirmations: Save and review receipts, confirmations, and any communication related to your online purchases. This documentation can be helpful for returns, refunds, or resolving any issues that may arise.