As an added-value service, naqd service is available at mada POS terminals wherever you see the mada cash back sign. It enables cardholders to withdraw cash at a participating merchant any time they pay through the mada payment card. It is an option offered to retail consumers where the cardholder can request to add an extra amount to the purchase price and receive the added amount in cash. For example, a customer purchasing SAR 50 worth of goods at a supermarket might ask for 150 riyals cash back. They would therefore pay a total of SAR 200 (SAR 50 + SAR 150) using their debit card and receive SAR 150 in cash along with their goods. The maximum amount that can be withdrawn using this service is up to SAR 400 per day per card.
Cash back using debit cards provides customers with a convenient method of obtaining cash when purchasing goods and services without having to make a separate trip to an ATM or bank. It is therefore advantageous for those in need to withdraw cash easily, quickly, securely and directly at the shop checkout, even in places where there is no cash machines.
Additional benefits to merchants and business owners include less cash handling in the retail outlet and therefore improved security and reduced cash management costs. It can also be a complementary service to offer customers as well as being an attractive feature for cardholders who visit a retail outlet because they need cash. Sales may increase if consumers who want to withdraw cash have to make a purchase to be able to withdraw that cash. Business owners do not need to worry as the cash back portion of the transaction is offered free of charge with no associated transactional fees either for them or the cardholders.