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  • Discover mada

    mada payment service  paves the way for cardholders to enjoy  a wide range of services that  ensure speed, convenience, and security when making purchases at POS terminal  in retail outlets

    Some of the added value features that mada payment card offers:

    • Ease of use and speed in completing purchase transactions with the network capacity upgrade.
    • Increased daily card purchase limit from SAR 20,000 to SAR 60,000.
    • Purchase with Cash back service - Limit the need to look for ATMs to withdraw cash.
    • Reduces the need to carry large amounts of cash, making the shopping experience safer and more convenient.
    • Instant SMS notifications to cardholders on any cash withdrawals or POS transactions.
    • Access to attractive promotional offers from their bank.
    • Fund accessibility through over 160,000  PoS terminals and over 16,000 ATMs across the kingdom, in addition to millions around the world.
  • Organize your financial expenditures

    All mada card transactions are recorded on current account statements, on-line records, or on mini-statements from ATMs. These detail the merchant name, transaction date, and value. In addition, for every transaction, the POS terminal generates a cardholder receipt that can be kept as a record. Undoubtedly, such receipts give cardholders further control over personal expenditures and  better management of financial affairs.

  • Security tips and safety instructions

    In order to enhance the mada experience, please follow these tips while using the madacard in POS terminals or ATMs to help protect against any possible theft risk:

     

    WHEN CARD IS LOST

    Contact the bank through any of the banking channels provided (online banking, phone banking, or visit a branch) as soon as it is known the card is missing and advise the bank the card has been lost or stolen. Applicable fees might be charged according to the bank’s policies and procedures.

     

    Security Tips for Cardholders at PoS terminals

    • Be especially cautious if strangers offer to help complete a transaction. If the cashier or retail clerk offers to help by entering the PIN or remove the card from sight, politely refuse the offer.
    • Ensure handbags, wallets, and/or possessions are secure if and when asked to sign the transaction slip.
    • Be aware of other customers standing too close or trying to observe the transaction. Check that other individuals in the queue maintain an acceptable distance.
    • If cash back is requested on the PoS transaction, make sure the cash is received and check the amount on the transaction slip.
    • Never let the card out of sight during a transaction and watch the merchant, retailer, or waiter if they move away to another area to swipe the card.
    • Do not be in a hurry during the transaction, and carefully secure the card and/or cash in a wallet, handbag, or pocket before leaving the counter. Do not forget to take the card!
    • Make sure there are CCTV cameras over the PoS terminal.

     

    Security Tips for Cardholders at ATMs

    • Treat the card like cash. Keep it in a safe place.
    • Keep the PIN secret. Never write the PIN down on anything in a wallet or on the card itself.
    • When selecting a PIN, avoid numbers and letters that relate to personal information, such as year of birth or those that can be easily predicted like 1234 or 0000.
    • Keep your privacy when using ATM’s, ensure no one behind you is looking at you while typing your PIN.
    • Do not disclose card information over the phone to anyone. Be assured that bank staff will never ask for your PIN codes.
    • Do not ever take photos of your bank card or keep it in your phone memory, or share it through social media.
    • Report a lost or stolen card immediately to the bank.
    • It is certainly advisable to change your PIN code upon your return from traveling abroad.
    • Keep your phone and other contacts with the bank up to date in order to be notified of any transaction or unusual activity on your account.
  • mada Rewards

    ​Issuing banks provide many special offers and merchants discounts regularly for mada cardholders with the purpose to incentivise them to pay through mada cards rather than cash in addition to utilize its other associated services.

    mada cardholders may check issuing banks websites to know more on available deals and discounts offered.

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